Terms of use

terms-of-use-bailloo-minBailloo’s headquarters are in Athens, Spyros Patsis str. 129, 11855 (postcode).
Bailloo and its services are available in compliance to the following Terms and Conditions uploaded in our website. Bailloo keepts the right to change or renew the terms and conditions of trading.

You are bound by these terms, while using it or making your orders.

We advise you to read the terms carefully and check them regularly.


Bailloo maintains all the copyright of this website’s content (logo, photos, images, designs, texts etc.) Using them without its written consent is expressly forbidden.


Under no circumstances is Bailloo responsible for delaying or failing to fulfill its obigation due to external reasons (strikes, etc.)


By ordering through this website, you certify your age, at least 18 years old and are in charge of accurately providing us your requested personal data for your better service. In case you do not provide the requested information, we will not be able to serve your order.


All orders are shipped from our distribution center in Athens. Prices and invoices are in euro and include the official Greek VAT (Value Added Tax).
All orders are subject to the availability of Bailloo. Items in your shopping cart are not reserved and can be purchased by other customers if you have not completed your order.


All products are handmade and are prepared at your order. The necessary time to create them is between 5-10 business days and then, their shipping is set. In some cases, there is a stock, this is mentioned on the bailloo page, when purchasing the product. In this case, there is no waiting time and the shipment takes place the next business day.

In case you wish to speed up the delivery time, please contact us to discuss the provided possibilities.

If a product is expected soon, “Waiting List” or “Standby” will be displayed below the item.

In this case, you can pre-purchase the product normally from the product page per priority. Your pre-purchase rights are the same as for any other purchase from Bailloo.

Some products may only be available at your request, which means that they are created on the basis of a specific customer
order. In this case the product will be marked as “ON ORDER”. Special orders are not canceled, are not refunded and COD (Cash On Delivery) is not a valid payment method.


For any order cancellation or change of address or payment, you can email us at sales@bailloo.com.

This option will be available until your notification for your order shipment by e-mail or at least 2 calendar days after the purchase date.

After this point there is no posibility of cancelling or changing your order.